ACTIVELY EXPLOITED

CVE-2024-57727: SimpleHelp Path Traversal Vulnerability

Facts
VendorSimpleHelp
ProductSimpleHelp
Actively exploitedYes
Added to CISA KEV13 Feb 2025
CISA federal deadline6 Mar 2025
Ransomware useKnown
Weakness (CWE)CWE-22

Required action (CISA's text)

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Description (NVD)

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

SOURCES

Other SimpleHelp flaws

Data from NVD, CISA KEV, FIRST EPSS and vendor advisories. Updated 10 Nov 2026.